HP OfficeJet 8013 Printhead Problem | Failed Printhead Error
TECH TIP: HP OfficeJet 8013 Printer – HP910 Cartridge Problem: https://www.youtube.com/watch?v=MIk8mZXWiU8 --- For the HP OfficeJet 8013 Printer (#HP8013), if you observe a #PRINTHEAD #PROBLEM ‘, ' #FAILED PRINTHEAD ’,' ' #PRINTER #FAILURE ’, or ' PRINTER #MISSING ‘' alert with a numerical #error #code displayed (i.e. 0x6100004a, xxx03), this type of problem could be caused by a printer #firmware glitch or hang, severely #clogged Printhead #nozzles or the #carriage assembly that holds the ink cartridges is hindered by an obstruction. Perform the following steps to resolve: You should first check for #obstructions in the carriage path, by clearing any obstructions from the carriage area inside the printer. 1. With the printer on, disconnect the #power cord from the rear of the printer. 2. Open the door to access the carriage inside of the printer. 3. Look in the carriage path for debris such as crumpled paper or dislodged labels, and then remove any that you find. Next, you will want to perform a hard power #reset on the #printer. With the printer turned ON, disconnect the power cord from the printer. Wait 60 seconds. Reconnect printer power and retest. If the issue still cannot be resolved then you will need to #service the printer. It is suggested to manually clean the underside of the carriage assembly to confirm ink residue is not causing the issue. Finally, the bottom of the #HP #OfficeJet PRINTHEAD could be #clogged with dried or built up ink #residue (common problem!). It is suggested to open the printer and remove all 4 cartridges from the carriage assembly. Obtain several paper towels and fold 3 or 4 times, dampen with water. Place the damp towel into the lower tray area next to the carriage assembly; gently push the towel down to get it as flush with bottom as possible. Gently move the PRINTHEAD back and forth over the paper towel; this action will help remove residual or dried ink from the bottom surfaces of the PRINTHEAD nozzle plates. You may need to repeat this procedure with a clean towel to ensure all ink residues have been removed. Note: From the time you accessed and removed all the cartridges, you will only have approx. 5 minutes to perform the cleaning with damp towel procedure, otherwise the carriage assembly will automatically, and suddenly, return to the maintenance station. So perform this operation fast! If the error message ‘ PRINTHEAD PROBLEM ’ or numerical printhead code is still observed on the printer, it is suggested you remove all four cartridges and power off the printer. Power on printer and reinstall all four cartridges to see if it clears. If the problem persists then the internal PRINTHEAD may be electrically damaged or at end of life. In the majority of cases complete printer replacement is usually required, since the PRINTHEAD is not a consumer replaceable part. Supported HP 910/910XL Ink Cartridges HP 910 ( #3YL61AN140 ) Black Ink Cartridge HP 910 ( #3YL58AN140 ) Cyan Ink Cartridge HP 910 ( #3YL59AN140 ) Magenta Ink Cartridge HP 910 ( #3YL60AN140 ) Yellow Ink Cartridge HP 910XL ( #3YL65AN140 ) High Yield Black Ink Cartridge HP 910XL ( #3YL62AN140 ) High Yield Cyan Ink Cartridge HP 910XL ( #3YL63AN140 ) High Yield Magenta Ink Cartridge HP 910XL ( #3YL64AN140 ) High Yield Yellow Ink Cartridge HP 916XL ( #3YL66AN140 ) Extra High Yield Black Ink Cartridge Supported HP 915 Setup Cartridges: HP 915 Setup Black Ink Cartridge HP 915 Setup Cyan Ink Cartridge HP 915 Setup Magenta Ink Cartridge HP 915 Setup Yellow Ink Cartridge Supported HP 910, 915, 916XL Ink-Series Printer Models: HP OfficeJet 8010 All-In-One Printer HP OfficeJet 8012 All-In-One Printer HP OfficeJet 8013 All-In-One Printer HP OfficeJet 8015 All-In-One Printer HP OfficeJet 8022 All-In-One Printer HP OfficeJet Pro 8020 All-In-One Printer HP OfficeJet Pro 8021 All-In-One Printer HP OfficeJet Pro 8022 All-In-One Printer HP OfficeJet Pro 8023 All-In-One Printer HP OfficeJet Pro 8024 All-In-One Printer HP OfficeJet Pro 8025 All-In-One Printer HP OfficeJet Pro 8025e All-In-One Printer HP OfficeJet Pro 8026 All-In-One Printer HP OfficeJet Pro 8028 All-In-One Printer HP OfficeJet Pro 8035 (4KJ65A) All-In-One Printer HP OfficeJet Pro 8035 (3UC66A) All-In-One Printer HP OfficeJet Pro 8035 (5LJ23A) All-In-One Printer HP OfficeJet Pro 8035e All-In-One Printer For additional ink cartridge or printer #service tips refer to my other #Uncle #Hulka #servicing tips & videos.
TECH TIP: HP OfficeJet 8013 Printer – HP910 Cartridge Problem: https://www.youtube.com/watch?v=MIk8mZXWiU8 --- For the HP OfficeJet 8013 Printer (#HP8013), if you observe a #PRINTHEAD #PROBLEM ‘, ' #FAILED PRINTHEAD ’,' ' #PRINTER #FAILURE ’, or ' PRINTER #MISSING ‘' alert with a numerical #error #code displayed (i.e. 0x6100004a, xxx03), this type of problem could be caused by a printer #firmware glitch or hang, severely #clogged Printhead #nozzles or the #carriage assembly that holds the ink cartridges is hindered by an obstruction. Perform the following steps to resolve: You should first check for #obstructions in the carriage path, by clearing any obstructions from the carriage area inside the printer. 1. With the printer on, disconnect the #power cord from the rear of the printer. 2. Open the door to access the carriage inside of the printer. 3. Look in the carriage path for debris such as crumpled paper or dislodged labels, and then remove any that you find. Next, you will want to perform a hard power #reset on the #printer. With the printer turned ON, disconnect the power cord from the printer. Wait 60 seconds. Reconnect printer power and retest. If the issue still cannot be resolved then you will need to #service the printer. It is suggested to manually clean the underside of the carriage assembly to confirm ink residue is not causing the issue. Finally, the bottom of the #HP #OfficeJet PRINTHEAD could be #clogged with dried or built up ink #residue (common problem!). It is suggested to open the printer and remove all 4 cartridges from the carriage assembly. Obtain several paper towels and fold 3 or 4 times, dampen with water. Place the damp towel into the lower tray area next to the carriage assembly; gently push the towel down to get it as flush with bottom as possible. Gently move the PRINTHEAD back and forth over the paper towel; this action will help remove residual or dried ink from the bottom surfaces of the PRINTHEAD nozzle plates. You may need to repeat this procedure with a clean towel to ensure all ink residues have been removed. Note: From the time you accessed and removed all the cartridges, you will only have approx. 5 minutes to perform the cleaning with damp towel procedure, otherwise the carriage assembly will automatically, and suddenly, return to the maintenance station. So perform this operation fast! If the error message ‘ PRINTHEAD PROBLEM ’ or numerical printhead code is still observed on the printer, it is suggested you remove all four cartridges and power off the printer. Power on printer and reinstall all four cartridges to see if it clears. If the problem persists then the internal PRINTHEAD may be electrically damaged or at end of life. In the majority of cases complete printer replacement is usually required, since the PRINTHEAD is not a consumer replaceable part. Supported HP 910/910XL Ink Cartridges HP 910 ( #3YL61AN140 ) Black Ink Cartridge HP 910 ( #3YL58AN140 ) Cyan Ink Cartridge HP 910 ( #3YL59AN140 ) Magenta Ink Cartridge HP 910 ( #3YL60AN140 ) Yellow Ink Cartridge HP 910XL ( #3YL65AN140 ) High Yield Black Ink Cartridge HP 910XL ( #3YL62AN140 ) High Yield Cyan Ink Cartridge HP 910XL ( #3YL63AN140 ) High Yield Magenta Ink Cartridge HP 910XL ( #3YL64AN140 ) High Yield Yellow Ink Cartridge HP 916XL ( #3YL66AN140 ) Extra High Yield Black Ink Cartridge Supported HP 915 Setup Cartridges: HP 915 Setup Black Ink Cartridge HP 915 Setup Cyan Ink Cartridge HP 915 Setup Magenta Ink Cartridge HP 915 Setup Yellow Ink Cartridge Supported HP 910, 915, 916XL Ink-Series Printer Models: HP OfficeJet 8010 All-In-One Printer HP OfficeJet 8012 All-In-One Printer HP OfficeJet 8013 All-In-One Printer HP OfficeJet 8015 All-In-One Printer HP OfficeJet 8022 All-In-One Printer HP OfficeJet Pro 8020 All-In-One Printer HP OfficeJet Pro 8021 All-In-One Printer HP OfficeJet Pro 8022 All-In-One Printer HP OfficeJet Pro 8023 All-In-One Printer HP OfficeJet Pro 8024 All-In-One Printer HP OfficeJet Pro 8025 All-In-One Printer HP OfficeJet Pro 8025e All-In-One Printer HP OfficeJet Pro 8026 All-In-One Printer HP OfficeJet Pro 8028 All-In-One Printer HP OfficeJet Pro 8035 (4KJ65A) All-In-One Printer HP OfficeJet Pro 8035 (3UC66A) All-In-One Printer HP OfficeJet Pro 8035 (5LJ23A) All-In-One Printer HP OfficeJet Pro 8035e All-In-One Printer For additional ink cartridge or printer #service tips refer to my other #Uncle #Hulka #servicing tips & videos.